If the printer has abnormal light phenomenon, please check whether the printer hand is not covered, low power, lack of paper or overheating phenomenon, if not, please contact the after-sales solution.

No need, the use of thermal printing technology, by heating the thermal paper to produce printing

Please check whether the printer is covered properly. If it is covered well, please check whether the print head has stains. If there is dirt, you can use a cotton swab and alcohol to wipe the print head to ensure that the print head is clean and dry.

ByteCintia printer is a pocket thermal printer designed to print anything & anywhere you want! Just connect it with your phone to start printing. It is easy to use, super cute and easy fit your pocket or bag so it's super portable! Print notes, memo, photos, to-do list and more.

1. Please check whether the power of the printer is sufficient, ensure that the power is at least 50%, if not, please sufficient power.
2. The printing content pixel is too low to ensure that the printed content is relatively clear and without impurities, please adjust the printing concentration to thick when printing Settings.
3. Carbon deposit in the print head, the residue of paper scraps in the printing process may lead to dirty print head, please use cotton swabs with alcohol to wipe the print head to ensure that the print head is clean and dry.

Not currently supported, the current thermal technology only supports printing black, white and gray photos.